Help Center
Welcome to the Devdazzle Help Center. This page covers the most common questions about using the platform and points you to the right place for anything not answered here.
Frequently asked questions
What is Devdazzle?
Devdazzle is a creative work platform with three connected services: a marketplace for digital assets, a freelance network for commissioned work, and a public portfolio for showcasing finished work. A single account works across all three.
How do I sign up?
You can register with an email address using the Register link at the top of any page. Membership is free. You must be at least 18 years old to create an account.
Is buying on the Marketplace safe?
All payments are processed through the platform by our payment provider. Buyers receive their files only after payment is confirmed, and Devdazzle, as the seller of record, pays each seller their share once the sale is final. Payment card details are not stored on our servers.
What are the refund terms?
Digital products are generally non-refundable once delivered. Exceptions apply when a product significantly differs from its description or when delivered files are unusable. See the Refund Policy for the full terms.
How do I become a seller?
After creating an account, you can list products from your Dashboard. Each listing is reviewed against the Content Policy before going live. At least one digital file is required per listing.
What are the commission rates?
Commission rates differ between the Marketplace and the Freelancer services. The current rate that applies to your transaction is shown on the relevant listing or order page before you confirm. See the Terms of Use for the full fee schedule.
How do freelance jobs work?
Clients post a project and review proposals from freelancers. When a proposal is accepted, the agreed amount is collected upfront. The freelancer is paid after the client approves delivery. Both parties are bound by the Terms of Use.
When and how do I receive my freelancer payments?
Once an order is completed and approved by the client, your share is paid to your connected payout account on the payout schedule shown in your Dashboard, subject to the minimum payout amount.
How do I report a copyright infringement?
Use the Copyright Report form. Your notification is reviewed by our team and you will be contacted by email about the outcome.
Browse by topic
How Devdazzle works. General overview of how the platform handles selling, buying, and commissioned work.
About the company. Background on the platform, our principles, and contact details.
Community standards. Rules that apply to participants, content, and conduct on the platform.
Trust and security. Privacy and data handling.
How to contact us
Every inquiry is read and answered by a member of our team.
- Email: [email protected]
- Typical response time: within one to two business days
For sensitive matters such as security, harassment, or copyright, please use the form on the relevant page. Submitting through a form attaches the right context to your message and routes it to the correct team.
We are still building
Devdazzle and its help resources are in active development. If you cannot find what you need on this page, the email above is the fastest way to reach us. Your feedback also helps us decide what to document next.